Privacy Policy

This Privacy Policy explains how Platemen Steel collects, uses, and safeguards personal data when you interact with our services, place custom commissions, or communicate with our foundry team. We operate under strict compliance with the General Data Protection Regulation (GDPR) and the Dutch Personal Data Protection Act (Uitvoeringswet Algemene verordening gegevensbescherming).

1. Data We Collect

In order to provide our premium custom furniture and structural steel fabrications, we collect the following categories of data:

• Identity Information: First name, last name, and company title.
• Contact Information: Billing address, delivery coordinates within the Netherlands, email address, and phone numbers.
• Transaction Data: Details of products commissioned, payment records, bank account details, and custom design specs.
• Technical Data: Internet Protocol (IP) address, system logs, consent preferences, and unique local consent tokens.

2. Legal Ground for Processing

We process personal data only when authorized by legal frameworks:

• Contractual Obligation: Necessary to draft quotes, forge pieces, and deliver completed custom furniture commissions.
• Legal Duty: Compliance with Dutch corporate tax regulations and fiscal reporting requirements.
• Consent: Explicit approval for receiving our technical forge dispatch newsletter.

3. Data Retention Limits

Your details are stored securely. Client transaction histories and invoice files are kept for a minimum of 7 years to satisfy the administrative obligations under Dutch tax authorities (Belastingdienst). Basic communication history is purged after 24 months of inactive engagement.

4. Data Sharing & Security

Platemen Steel does not sell, lease, or rent customer lists to third parties. We share contact details with certified heavy transport companies solely to coordinate home and office furniture installations. We implement state-of-the-art secure data containment to safeguard all design files and project details.

5. Your GDPR Rights

Under European law, you have the following rights regarding your personal information:

• The right to access your stored data and request physical or digital copies.
• The right to request rectification of inaccurate records.
• The right to demand deletion of your records (subject to statutory tax records).
• The right to file a formal complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

6. Contact & Inquiries

For inquiries regarding privacy, data deletion, or correction, contact the designated data protection officer of Platemen Steel via our standard office details or direct mail channels.

7. Jurisdiction

Any disputes arising under this privacy framework are subject to the exclusive jurisdiction of the Court of Amsterdam, the Netherlands.